Shenzhen Hualing Intelligent Equipment Co., LTD currently has more than 200 customer service personnel, and its service network covers all parts of the country. Customers can not only use the 24-hour 400 service hotline for warranty, but also through the Sunshine Service Platform of Taiqun, which is convenient and fast.
In order to make it more convenient for customers to apply for repairs, Taiqun has opened WeChat online warranty service on the WeChat service account "Taiqun Sunshine Service".
Customers who purchase a certain number of Taiwan Group Precision Machinery equipment will enjoy the whole-process worry-free VIP service of Tai Group Precision Machinery, and arrange for customers with outstanding skilled sales engineers to stay in the customer's company for long-term equipment operation and maintenance services.
Within three days of delivery of the new machine, within two days of the day of equipment maintenance, and within two days of the day of equipment maintenance, the VIP customer Taiwan Group Precision Machinery Sales and Quality Control Department will make a return visit to the customer once a month to review the after-sales quality, satisfaction, Supervise and control behaviors such as service attitude and service timeliness to ensure that customers are satisfied with after-sales service.